Same-day Shopify CRO & support friction audit.

I review small Shopify beauty, skincare, wellness, and lifestyle stores for the support gaps that make customers hesitate before buying: unclear shipping, returns, FAQ, contact, order status, and product-page trust copy.

$49 24-hour public-store audit. No Shopify admin access needed.
$149 Optional 7-day Starter Fix Sprint for the top 3 fixes after the audit.
First step is intentionally small: send the public store URL, pay the $49 invoice/payment link, and receive 5 to 8 prioritized issues plus replacement copy within 24 hours.

What you get

  • 5 to 8 support-friction issues ranked by urgency.
  • Plain-English reason each issue can hurt trust or create support tickets.
  • Replacement copy for shipping, returns, FAQ, contact, or product-page sections.
  • One short next-step recommendation if implementation help makes sense.

Best fit

Small Shopify stores that get repeated pre-purchase questions about delivery, returns, product details, order status, or how to contact support.

Especially useful before a launch, promo, weekend sale, influencer push, or email campaign.

Upgrade path

If the audit finds clear wins, the optional $149 Starter Fix Sprint handles the top 3 fixes over 7 days, including cleaner support copy and a before/after summary.

Sample mini audits

See the style of review: contact/order path clarity, shipping leaks, returns ambiguity, FAQ gaps, and support-routing issues.

Open sample audits

Programmatic CRO cases

Browse problem-specific Shopify CRO cases for stores with traffic but no sales, trust concerns, cart friction, unclear shipping/returns, or weak product-page confidence.

Open CRO case library