Delivery & Support
Last updated: June 16, 2026
Delivery timeline
The Starter Fix Sprint Trust Copy Pack and Shopify CRO Fix Kit are delivered instantly through post-checkout delivery pages. A request-only manual store service, if separately agreed, is delivered within the stated timeframe after payment and receipt of the public store URL.
What to send after payment
- For digital products: use the delivery page shown after checkout.
- For support: email the order email and describe the access issue.
- For request-only review work: send your public Shopify store URL and relevant context.
Delivery format
Digital products are delivered as Markdown and browser-based resources. Request-only review work is delivered by email or shared document if separately agreed.
Support email
Email support@starterfixsprint.com. We aim to respond within 3 business days.
Access requirements
No Shopify admin access is required for the digital products or request-only review work. Any review is based on public store pages and context provided by the customer.
Related: Order page · Acceptable Use · Contact