Delivery & Support
Last updated: June 16, 2026
Delivery timeline
The Shopify CRO & Support Friction Audit is delivered within 24 hours after both payment and receipt of the public store URL.
What to send after payment
- Your public Shopify store URL.
- The customer questions you hear most often.
- Any page you already suspect is unclear.
Delivery format
The audit is delivered by email or shared document. It includes 5 to 8 prioritized issues, reasoning, and recommended fixes or replacement copy.
Support email
Email starterfixsprint@proton.me. We aim to respond within 3 business days.
Access requirements
No Shopify admin access is required for the $49 audit. The review is based on public store pages and context provided by the customer.
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