File-format support scenario

Notion template duplicate help

Notion template support copy for Shopify digital product delivery and buyer education.

Free copy exampleSelf-serve support wordingNo payment collected here
Buyer question

Why can’t I edit the Notion template directly?

Explain that Notion templates usually require duplication into the buyer workspace before editing.

Adaptable reply snippet

Open the Notion template link, then click Duplicate in the top-right corner to copy it into your own workspace. Edit the duplicated version, not the original preview page.

Match this wording to the actual files, license, and support policy for your product.

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