Policy clause examples
Shopify policy clause examples by store context.
A free, self-serve library of 120 Shopify policy-clause copy examples for shipping, returns, exchanges, custom orders, digital delivery, warranty, privacy, discounts, order changes, international duties, and support scope.
How to use these clauses
Start with the operating fact
Use the clause that matches how the store actually processes orders, returns, support, digital access, privacy, or international shipping.
Link the real policy
Place the clause near Terms, Refund Policy, Privacy Policy, Delivery & Support, Contact, or Acceptable Use links where relevant.
Do not overclaim
These are copy examples, not legal advice and not promises of sales, conversion, ranking, fulfillment, safety, carrier, or platform results.
Clause examples by context
Small Shopify Store
shipping processing time clause for small Shopify storedelivery estimate clause for small Shopify storereturn window clause for small Shopify storeexchange eligibility clause for small Shopify storecustom order limit clause for small Shopify storedigital download access clause for small Shopify storewarranty coverage clause for small Shopify storeprivacy contact clause for small Shopify storediscount eligibility clause for small Shopify storeorder change cutoff clause for small Shopify storeinternational duties clause for small Shopify storesupport response scope clause for small Shopify store
New Brand
shipping processing time clause for new branddelivery estimate clause for new brandreturn window clause for new brandexchange eligibility clause for new brandcustom order limit clause for new branddigital download access clause for new brandwarranty coverage clause for new brandprivacy contact clause for new branddiscount eligibility clause for new brandorder change cutoff clause for new brandinternational duties clause for new brandsupport response scope clause for new brand
Mobile Checkout
shipping processing time clause for mobile checkoutdelivery estimate clause for mobile checkoutreturn window clause for mobile checkoutexchange eligibility clause for mobile checkoutcustom order limit clause for mobile checkoutdigital download access clause for mobile checkoutwarranty coverage clause for mobile checkoutprivacy contact clause for mobile checkoutdiscount eligibility clause for mobile checkoutorder change cutoff clause for mobile checkoutinternational duties clause for mobile checkoutsupport response scope clause for mobile checkout
Gift Buyers
shipping processing time clause for gift buyersdelivery estimate clause for gift buyersreturn window clause for gift buyersexchange eligibility clause for gift buyerscustom order limit clause for gift buyersdigital download access clause for gift buyerswarranty coverage clause for gift buyersprivacy contact clause for gift buyersdiscount eligibility clause for gift buyersorder change cutoff clause for gift buyersinternational duties clause for gift buyerssupport response scope clause for gift buyers
International Buyers
shipping processing time clause for international buyersdelivery estimate clause for international buyersreturn window clause for international buyersexchange eligibility clause for international buyerscustom order limit clause for international buyersdigital download access clause for international buyerswarranty coverage clause for international buyersprivacy contact clause for international buyersdiscount eligibility clause for international buyersorder change cutoff clause for international buyersinternational duties clause for international buyerssupport response scope clause for international buyers
Digital Products
shipping processing time clause for digital productsdelivery estimate clause for digital productsreturn window clause for digital productsexchange eligibility clause for digital productscustom order limit clause for digital productsdigital download access clause for digital productswarranty coverage clause for digital productsprivacy contact clause for digital productsdiscount eligibility clause for digital productsorder change cutoff clause for digital productsinternational duties clause for digital productssupport response scope clause for digital products
Subscription Products
shipping processing time clause for subscription productsdelivery estimate clause for subscription productsreturn window clause for subscription productsexchange eligibility clause for subscription productscustom order limit clause for subscription productsdigital download access clause for subscription productswarranty coverage clause for subscription productsprivacy contact clause for subscription productsdiscount eligibility clause for subscription productsorder change cutoff clause for subscription productsinternational duties clause for subscription productssupport response scope clause for subscription products
Custom Products
shipping processing time clause for custom productsdelivery estimate clause for custom productsreturn window clause for custom productsexchange eligibility clause for custom productscustom order limit clause for custom productsdigital download access clause for custom productswarranty coverage clause for custom productsprivacy contact clause for custom productsdiscount eligibility clause for custom productsorder change cutoff clause for custom productsinternational duties clause for custom productssupport response scope clause for custom products
Ad Traffic
shipping processing time clause for ad trafficdelivery estimate clause for ad trafficreturn window clause for ad trafficexchange eligibility clause for ad trafficcustom order limit clause for ad trafficdigital download access clause for ad trafficwarranty coverage clause for ad trafficprivacy contact clause for ad trafficdiscount eligibility clause for ad trafficorder change cutoff clause for ad trafficinternational duties clause for ad trafficsupport response scope clause for ad traffic
Support Heavy Store
shipping processing time clause for support-heavy storedelivery estimate clause for support-heavy storereturn window clause for support-heavy storeexchange eligibility clause for support-heavy storecustom order limit clause for support-heavy storedigital download access clause for support-heavy storewarranty coverage clause for support-heavy storeprivacy contact clause for support-heavy storediscount eligibility clause for support-heavy storeorder change cutoff clause for support-heavy storeinternational duties clause for support-heavy storesupport response scope clause for support-heavy store