Policy clause example
Shopify digital download access clause for international buyers
Use this page when an international buyer needs destination, delivery, duties, and support clarity. The sample is copy guidance for clarity, not legal advice and not a promise about any specific store outcome.
Clause example
How should digital download access be described?
Digital files are delivered through the store's published delivery method, such as email or account access. Check the file format, access steps, license terms, and support contact before purchase. For international buyers, keep this clause close to the relevant product, policy, support, or order information and replace placeholders with actual store terms.
This is not legal advice. Review the clause against the store's actual policy, operations, jurisdiction, product details, and support process before using it.
Facts to include
Delivery Method
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
File Format
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
License Terms
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
Claims to avoid
- unlimited rights unless true
- instant support promises
- Fake reviews, fake user counts, hidden pricing, or official Shopify affiliation claims.
- Promises of traffic, ranking, sales, conversion, legal, tax, safety, fulfillment, carrier, or platform outcomes.