Policy clause example
Shopify custom order limit clause for custom products
Use this page when a custom-product buyer needs approval cutoff, change, return, and delivery expectations. The sample is copy guidance for clarity, not legal advice and not a promise about any specific store outcome.
Clause example
How should custom or personalized order limits be stated?
Custom or personalized items may have different change, cancellation, return, or exchange rules. Review the customization details and approval cutoff before ordering. For custom products, keep this clause close to the relevant product, policy, support, or order information and replace placeholders with actual store terms.
This is not legal advice. Review the clause against the store's actual policy, operations, jurisdiction, product details, and support process before using it.
Facts to include
Customization Details
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
Approval Cutoff
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
Return Or Cancellation Limits
Make this detail visible in the relevant policy or link to the page where buyers can confirm it.
Claims to avoid
- unlimited revisions
- instant custom production promises
- Fake reviews, fake user counts, hidden pricing, or official Shopify affiliation claims.
- Promises of traffic, ranking, sales, conversion, legal, tax, safety, fulfillment, carrier, or platform outcomes.