What is probably happening
The policy page may exist, but buyers do not see the practical answer at the moment they are deciding.
Copy block to test
Before you order, check the return window, item condition rules, and how to contact us if your order arrives damaged or incorrect.
Run this before changing your theme
- Put one clear reassurance block near the product decision point.
- Use store-specific facts: delivery, returns, support, product fit, and order handling.
- Avoid fake reviews, fake customer counts, and vague trust badges.
- Track whether add-to-cart, checkout starts, or email questions improve after the copy change.
The paid copy pack is available as a product preview, so the paid path currently points to the product preview.