When to use it
Use when international address fields need clarification before fulfillment.
Use the wording to gather complete information, explain order-status limits, and keep the next step clear.
International address format email template
Ask international shoppers for a complete address format without blaming the customer.
This is a free wording template. It does not process payments, access Shopify, edit orders, contact carriers, or promise delivery outcomes.
Subject line
International shipping address clarification
Adapt for Shopify email, a help desk macro, or a manual support reply.
Copy-ready template
Hi {{customer_first_name}},
We need a little more detail to review the shipping address for order {{order_number}}. Please reply with the full address in the format normally used for deliveries in your country or region.
Include postal code, province or region, building details, and phone number if required for delivery.
Best,
{{store_name}} Support