updates

Updates included FAQ template digital product

Use this free policy FAQ template to explain future updates without overpromising lifetime access while keeping expectations clear for self-serve digital products.

Browse policy FAQ templatesView refund policy
Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Are future updates included? A: Updates are included only if stated on the product page or product terms. If updates are offered, access depends on the policy in effect at purchase.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.