shipping FAQ

No physical shipping FAQ template

Use this free policy FAQ template to make digital-only delivery unmistakable while keeping expectations clear for self-serve digital products.

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Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Will anything be shipped to me? A: No. This is a digital product delivered electronically. No physical item, printed copy, package, or mailed material will be shipped.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.