source files

Source files FAQ template digital product

Use this free policy FAQ template to avoid confusion about editable source assets while keeping expectations clear for self-serve digital products.

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Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Are source files included? A: Source files are included only if they are listed on the product page. The purchase includes the file formats named in the product description.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.