software requirements

Software required FAQ template digital product

Use this free policy FAQ template to disclose required apps or third-party tools while keeping expectations clear for self-serve digital products.

Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Do I need special software? A: Some digital products require specific software or a third-party app to open or edit the files. The required software should be listed on the product page before purchase.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.