When to use it
Use in macros and policy pages where support should avoid tax or legal advice.
Use the wording to explain policy boundaries, request official notice details, and avoid tax or legal claims.
Duties no-tax-advice note template
Add a clear non-advice boundary to import fee replies.
This is a free wording template. It does not process payments, provide tax or legal advice, act as a customs broker, process carrier fees, issue refunds, replace items, or promise fee or delivery outcomes.
Subject line
Tax advice boundary note
Adapt for Shopify email, a help desk macro, or a manual support reply.
Copy-ready template
This support message explains store policy wording and general order information only. It is not tax, legal, customs brokerage, or financial advice. For destination-specific duties, taxes, or import requirements, review official carrier or customs instructions.