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What Should a Shopify Digital Product Refund Policy Say?

A refund policy should explain how requests are reviewed, where the published policy lives, and what customers should check before purchase. Do not promise automatic approval, denial, or legal conclusions. This is a self-serve copywriting reference for Shopify digital products. No payment is collected on this page.

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Use this as copywriting guidance only. Match wording to your actual product page, files, delivery process, Terms, Refund Policy, license notes, and support process before publishing.