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How Do I Choose Between FAQ, Policy, and Product Page Copy for a Digital Product?
Use product page copy for purchase expectations, FAQ copy for common questions, and policy pages for formal rules. Keep all three consistent and avoid creating new promises in support replies. This is a self-serve copywriting reference for Shopify digital products. No payment is collected on this page.
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how do I choose between FAQ policy and product page copy for a digital productShopify digital product copysupport wordingWhat to cover
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Use this as copywriting guidance only. Match wording to your actual product page, files, delivery process, Terms, Refund Policy, license notes, and support process before publishing.
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