policy checklist

Policy FAQ before publishing checklist

Use this free policy FAQ template to help sellers review policy FAQ clarity before publishing while keeping expectations clear for self-serve digital products.

Browse policy FAQ templatesView refund policy
Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Before publishing a policy FAQ, confirm that buyers can see: - Product name and file formats - Delivery method and access timing - Refund eligibility - License scope and restrictions - Support contact and support limits - Required software or third-party accounts - No unsupported claims or fake reviews

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.