Figma templates

Figma template policy FAQ template

Use this free policy FAQ template to prevent edit-access confusion while keeping expectations clear for self-serve digital products.

Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Should I request edit access to the seller file? A: No. Use the provided duplicate or copy link to create your own version. If the duplicate link is broken, contact support with your order number and a screenshot.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.