Canva templates

Canva template policy FAQ template

Use this free policy FAQ template to clarify Canva account and template-link expectations while keeping expectations clear for self-serve digital products.

Browse policy FAQ templatesView refund policy
Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, delivery method, support capacity, refund policy, and license terms.

FAQ template

Q: Do I need Canva to use this template? A: Yes, Canva templates generally require a Canva account. Open the template link while signed into Canva, and check whether a free or paid Canva account is needed for the included design features.

Before publishing

Keep the answer visible before payment or before support is needed.

Make sure the wording matches the actual product and policy.

Link to the real refund, delivery, license, support, or terms page when the answer depends on policy.

Do not promise custom service, legal review, or guaranteed outcomes through this free resource page.