software requirement

Software required digital product copy

Use this free copy example to reduce complaints from buyers missing the required software before a buyer pays or contacts support.

Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, refund policy, license, and support capacity.

Copy example

This product may require specific software to open or edit the files. Please confirm you have access to the required app before purchasing.

Does the wording match the exact product being sold?

Can the buyer see this before payment?

Does it avoid fake guarantees, hidden conditions, or unsupported claims?

Does it link to the real refund, delivery, support, or license policy when needed?