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Snippet-ready answer

How should a Shopify store explain a return window?

Use this short answer when writing for a support reply before the next-step instruction. It is designed to be clear enough for shoppers and structured enough for search snippets or AI answer extraction.

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Short answer

A return-window answer should name the deadline, the item condition, and the place to start the request. Keep the summary short, then link to the full return policy for exclusions, proof, packaging, or final eligibility details.

This is educational copy guidance, not legal advice. Match the final text to the store's actual policy, support capacity, and fulfillment process.

Related resources

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