Policy wording example

Return Window Wording for a shipping page

A self-serve copy example for this shopper question: How long do I have to start a return? Use it as drafting help for beside processing and delivery information without creating unsupported promises.

Safer wording example

You can start a return within the stated return window if the item meets our return conditions.

This is educational drafting material, not legal advice. Match the wording to the store's actual policy and operations.

How to place it

Put the short version beside processing and delivery information. If the answer has exceptions, link to the full policy instead of trying to fit every rule into one sentence.

Good trust copy should reduce confusion without making the store sound bigger, faster, or more certain than it really is.