Email template example
Shopify review request email for new brand
Use this page when a new brand needs email templates that make order, policy, and support steps visible for first-time buyers. The template should make the current order, policy, delivery, product, or support step clear without overpromising outcomes.
Paste-ready email template
Share feedback about your order
Ask for feedback without incentives or fake pressure.
If you would like to share feedback, use the review or contact path provided by the store. Please describe your actual order experience so future shoppers can understand the context. For new brand, keep the message tied to the actual order, policy, product, and support details rather than adding a broad promise.
Replace this template with the store's actual order, product, policy, delivery, email, support, privacy, and subscription details. This is self-serve copy guidance, not legal advice or a promise of a specific customer outcome.
Facts to include
Review Path
Include this detail only when it matches the store's actual operations and published policy.
Actual Order Experience
Include this detail only when it matches the store's actual operations and published policy.
Contact Path
Include this detail only when it matches the store's actual operations and published policy.
Claims to avoid
- incentivized review claims if not allowed
- fake five-star framing
- Fake reviews, fake user counts, hidden pricing, or official Shopify affiliation claims.
- Promises of traffic, ranking, sales, conversion, legal, tax, safety, fulfillment, carrier, or platform outcomes.