thin FAQ answer

FAQ answer too short before and after copy

Use this free before-and-after example to turn one-word FAQ answers into useful buyer guidance while keeping expectations clear for self-serve digital products.

Use carefully: This is sample wording, not legal advice or a guarantee of conversion results. Adapt it to your actual product, delivery method, support capacity, refund policy, and license terms.

Before

Q: Can I get a refund? A: No.

After

Q: Can I get a refund? A: Refund eligibility depends on digital access, the product description, and the published refund policy. If something is broken or not as described, contact support with your order number.

Why the rewrite is safer

Use the after version as a pattern, not as a claim unless it is true for your product.

Make delivery, refund, support, and license links visible near the related section.

Remove any promise that suggests custom work, guaranteed outcomes, fake reviews, or hidden checkout conditions.

Adapt the example to your exact files, platform, software requirements, and support capacity.