vague refund policy

Refund policy too vague before and after

Use this free before-and-after example to state refund boundaries without sounding hostile while keeping expectations clear for self-serve digital products.

Use carefully: This is sample wording, not legal advice or a guarantee of conversion results. Adapt it to your actual product, delivery method, support capacity, refund policy, and license terms.

Before

No refunds. All sales final.

After

Because this is a digital product, refund eligibility may be limited after access or download. If something is broken or not as described, contact support with your order number so the issue can be reviewed against the refund policy.

Why the rewrite is safer

Use the after version as a pattern, not as a claim unless it is true for your product.

Make delivery, refund, support, and license links visible near the related section.

Remove any promise that suggests custom work, guaranteed outcomes, fake reviews, or hidden checkout conditions.

Adapt the example to your exact files, platform, software requirements, and support capacity.