delivery timing

Digital product delivery time wording

Use this free copy example to explain delivery speed and support fallback before a buyer pays or contacts support.

Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, refund policy, license, and support capacity.

Copy example

Digital delivery usually starts immediately after purchase. Email delivery can occasionally be delayed by inbox filtering or platform processing. If access does not arrive, contact support with your order number.

Before publishing this copy

Does the wording match the exact product being sold?

Can the buyer see this before payment?

Does it avoid fake guarantees, hidden conditions, or unsupported claims?

Does it link to the real refund, delivery, support, or license policy when needed?