support boundary

Custom setup not included wording

Use this free copy example to separate self-serve products from manual implementation services before a buyer pays or contacts support.

Use carefully: This is sample wording, not legal advice. Adapt it to your actual product, platform, refund policy, license, and support capacity.

Copy example

This is a self-serve digital product. Custom setup, private implementation, account configuration, and one-on-one review are not included.

Does the wording match the exact product being sold?

Can the buyer see this before payment?

Does it avoid fake guarantees, hidden conditions, or unsupported claims?

Does it link to the real refund, delivery, support, or license policy when needed?