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What should a digital product refund policy say?

What should a digital product refund policy say? A concise answer card for digital product trust, policy, delivery, refund, license, and support copy.

A digital product refund policy should state the product format, when files are delivered, which refund situations are eligible, which are not eligible after access or download, and how customers can contact support. It should be visible before purchase and written in plain language.

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what should a digital product refund policy say

Best for sellers who need transparent policy copy before checkout goes live.

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Related trust links

Refund Policy · Delivery & Support · Terms · Contact