overbroad support promise

Support promise too broad before and after

Use this free before-and-after example to separate access help from custom work while keeping expectations clear for self-serve digital products.

Browse before/after examplesView section copy blocks
Use carefully: This is sample wording, not legal advice or a guarantee of conversion results. Adapt it to your actual product, delivery method, support capacity, refund policy, and license terms.

Before

Message us anytime and we will help you with everything.

After

Support covers delivery, access, missing files, and questions about what is included. Support does not include custom setup, rewriting, implementation, or individual review.

Why the rewrite is safer

Use the after version as a pattern, not as a claim unless it is true for your product.

Make delivery, refund, support, and license links visible near the related section.

Remove any promise that suggests custom work, guaranteed outcomes, fake reviews, or hidden checkout conditions.

Adapt the example to your exact files, platform, software requirements, and support capacity.