Separate value types
Gift cards, promotional credit, refund credit, and discount codes often have different rules. Name which one applies.
Gift card and store-credit copy sits between payments, refunds, and support. This self-serve tool helps Shopify stores draft careful wording for gift card balance, gift card delivery, lost gift card codes, partial redemption, expiration, non-refundable gift cards, refund to store credit, store credit balance, store credit expiration, transfers, promotional credit, cash redemption limits, combining gift cards, discounts with gift cards, and support routes.
Gift cards, promotional credit, refund credit, and discount codes often have different rules. Name which one applies.
Do not promise cash redemption, transfer, replacement, or refund unless the published policy supports it.
Lost code and balance questions should route through support without exposing private gift card information.
Each page targets a specific Shopify gift card or store credit wording problem and links back to this free builder.