FAQ answer example
Shopify contact page FAQ answer for: Do you ship internationally?
Use this page when a contact page that should explain support routing and what information buyers should send. The answer should be short enough for buyers to scan, but specific enough to avoid vague reassurance.
Paste-ready FAQ answer
Do you ship internationally?
International availability depends on destination, shipping options, carrier rules, and duties or taxes where applicable. Review the delivery policy before ordering. For contact page FAQ, keep the answer short, link the relevant policy or support page, and avoid adding claims that are not shown elsewhere on the store.
Replace this example with the store's actual product, policy, delivery, support, privacy, and order details. This is copy guidance, not legal advice or a promise of business results.
Facts to include
Eligible Destinations
Make this detail visible near the answer or link to the page where the buyer can confirm it.
Shipping Options
Make this detail visible near the answer or link to the page where the buyer can confirm it.
Duties Or Taxes Note
Make this detail visible near the answer or link to the page where the buyer can confirm it.
Wording to avoid
- worldwide wording if limited
- customs outcome guarantees
- Fake reviews, fake user counts, hidden pricing, or official Shopify affiliation claims.
- Promises of traffic, ranking, sales, conversion, legal, tax, safety, fulfillment, carrier, or platform outcomes.