Returns trust copy

A Shopify return policy template that reduces checkout doubt.

A return policy does not need to be generous to be trustworthy. It needs to be findable, specific, and written like a real person will help if something goes wrong.

Copy-ready snippets

These examples are intentionally plain. The goal is not to sound clever; it is to remove the small doubts that stop a real buyer from continuing.

Use this near product detailsIf your order arrives damaged, incorrect, or not as expected, contact us within the return window and we will walk you through the next step.
Use this in FAQReturns are reviewed based on the product condition and the timing of your request. We keep the process clear so you know what is eligible before you buy.
Use this near checkoutQuestions before ordering? Contact support first. We would rather help you choose confidently than have you feel unsure at checkout.
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