What digital product shoppers need answered
Use these as copy prompts before asking for the sale. The buyer may not email you these questions; they may just leave.
Digital product buyers want to know exactly what file they receive, how access works, what is included, and what happens if they cannot download or use it.
Use these as copy prompts before asking for the sale. The buyer may not email you these questions; they may just leave.
Keep only claims your store can honestly support. The goal is not hype; it is reducing the specific uncertainty that blocks checkout.
After purchase, you will receive access details for the digital file. Save your confirmation email and contact support if the download does not work.
Review what is included, file type, usage notes, and compatibility before buying so the product matches your workflow.
Because this is a digital product, refund eligibility may differ from physical products. Read the policy before checkout and ask questions first if unsure.