Free decision guide
Support Page vs Contact Page for Digital Products
Use a support page to set boundaries and safe data rules. Use a contact page to tell customers where and how to reach support. This is a self-serve copywriting reference for Shopify digital products. No payment is collected on this page.
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Use a support page to set boundaries and safe data rules. Use a contact page to tell customers where and how to reach support.
Copy decision block
Safe-use boundary
Use this guide as copywriting education only. Match every decision to your actual product, files, delivery process, Terms, Refund Policy, license notes, and support process before publishing.
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