Free Shopify trust diagnostic

Shopify Trust copy priority map for digital downloads store

A free self-serve diagnostic checklist for digital downloads store owners who want to decide which copy problem to fix first. For a digital downloads store, customers often hesitate around delivery access, file format, refund rules, and support response. This diagnostic focuses on checkout-adjacent anxiety, support volume, policy ambiguity, and mobile visibility.

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What this checks

Store type

Digital downloads store

Customer hesitation

delivery access, file format, refund rules, and support response

Diagnostic focus

checkout-adjacent anxiety, support volume, policy ambiguity, and mobile visibility

Self-serve score

Tick each item that is already true on your store. The score stays in your browser.

The highest-risk objection is namedThe affected page is identifiedThe fix can be written in one sittingThe change is truthful and supportableThe next review date is noted

0 / 5 ready

Start by checking the visible policy and support links.

Safe copy starter

Use one short section to explain checkout-adjacent anxiety, support volume, policy ambiguity, and mobile visibility for your digital downloads store. Keep the wording factual, link the relevant policy, and include support@starterfixsprint.com as the support route.

Where this fits

Starter Fix Sprint Trust Copy Pack is a $9 downloadable Markdown template pack. This diagnostic is free and informational; it helps merchants identify what to improve before they decide whether any paid template pack is useful.

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