Free Shopify trust diagnostic

Shopify Cart friction score for digital downloads store

A free self-serve diagnostic checklist for digital downloads store owners who want to spot missing reassurance near cart decisions. For a digital downloads store, customers often hesitate around delivery access, file format, refund rules, and support response. This diagnostic focuses on shipping, returns, payment safety, support, and order changes.

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What this checks

Store type

Digital downloads store

Customer hesitation

delivery access, file format, refund rules, and support response

Diagnostic focus

shipping, returns, payment safety, support, and order changes

Self-serve score

Tick each item that is already true on your store. The score stays in your browser.

Shipping expectation is visible from cartReturn policy is reachable from cartSupport link appears before paymentOrder change rules are understandableReassurance is specific rather than generic

0 / 5 ready

Start by checking the visible policy and support links.

Safe copy starter

Use one short section to explain shipping, returns, payment safety, support, and order changes for your digital downloads store. Keep the wording factual, link the relevant policy, and include support@starterfixsprint.com as the support route.

Where this fits

Starter Fix Sprint Trust Copy Pack is a $9 downloadable Markdown template pack. This diagnostic is free and informational; it helps merchants identify what to improve before they decide whether any paid template pack is useful.

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