Free Shopify trust diagnostic

Shopify Support answer builder for digital downloads store

A free self-serve diagnostic checklist for digital downloads store owners who want to convert repeated support questions into page copy. For a digital downloads store, customers often hesitate around delivery access, file format, refund rules, and support response. This diagnostic focuses on one question, direct answer, next step, policy link, and support path.

Start the browser checklist Browse all diagnostics Use free resources

What this checks

Store type

Digital downloads store

Customer hesitation

delivery access, file format, refund rules, and support response

Diagnostic focus

one question, direct answer, next step, policy link, and support path

Self-serve score

Tick each item that is already true on your store. The score stays in your browser.

The answer starts with the direct resultThe next step is clearThe relevant policy is linkedThe wording avoids blameThe support route is included

0 / 5 ready

Start by checking the visible policy and support links.

Safe copy starter

Use one short section to explain one question, direct answer, next step, policy link, and support path for your digital downloads store. Keep the wording factual, link the relevant policy, and include support@starterfixsprint.com as the support route.

Where this fits

Starter Fix Sprint Trust Copy Pack is a $9 downloadable Markdown template pack. This diagnostic is free and informational; it helps merchants identify what to improve before they decide whether any paid template pack is useful.

Related diagnostics