Shopify FAQ objection score for digital download stores

Score pre-purchase questions that reduce support load for a digital download store. The common buyer concern here is file access, compatibility, and refund boundaries.

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Checklist

Check every statement that is already true on your store.

FAQ answers the top buyer hesitation Answer includes a concrete next step Answer avoids vague promises Relevant policy page is linked Support path is shown after the answer

One real store fact to include in the copy fix

Your score

Run the diagnostic to generate a practical trust-copy fix.

This browser tool does not collect payment details. It is a free resource, not legal advice.

How to use the result

Publish only copy that matches real policy and support behavior.
Link to Terms, Refund Policy, Privacy Policy, Delivery & Support, and Contact.
Do not add fake reviews, fake customer counts, or unsupported guarantees.

Related resources

Copy library Niche library Comparison library Copy checker