Free Terms of Service wording template

Digital Downloads reviews and testimonials Terms of Service template for Shopify stores

Use this when writing reviews and testimonials for a digital downloads store. The wording helps customers understand store rules, order terms, policy links, and support paths without replacing legal review.

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Terms section

Reviews and testimonials

Explain that reviews should be honest, permissioned, and not fake or misleading.

Relevant terms: download access, license scope, permitted use, redistribution limits, refunds, and support contact.

CTA: Read review terms

Support note template

Subject: Reviews and testimonials Hi {{customer_first_name}}, Explain that reviews should be honest, permissioned, and not fake or misleading. For this digital downloads store, relevant details may include: download access, license scope, permitted use, redistribution limits, refunds, and support contact. This note is a plain-language pointer to the posted Terms of Service. It is not legal advice. Please do not send passwords, full payment card numbers, or unrelated private information. Read review terms: {{terms_or_support_url}} Thanks, {{store_name}} Support

Review checklist

Useful terms review details: - Product category and key limits - Payment and order acceptance flow - Delivery and refund policy links - Privacy and acceptable-use links - Digital license or resale limits, if relevant - Customer submission and review rules, if relevant This template is not legal advice and should not replace full Terms of Service review.

Before publishing

Link the full Terms of Service from every short summary or product page note.
Align terms with refund, delivery, privacy, acceptable-use, product, and payment pages.
Do not present this template as legal advice or a final legal document.
Do not claim rights, restrictions, or guarantees the store cannot actually support.
Do not imply Shopify endorses the store or terms.

Plain boundary: Starter Fix Sprint is not affiliated with, endorsed by, or sponsored by Shopify.

Decision notes

Field	Recommendation
Terms intent	write review and testimonial terms
Store context	template, guide, worksheet, or file pack; download access, license scope, permitted use, redistribution limits, refunds, and support contact
Terms guardrail	Do not display fake reviews or inflated customer counts.
Category caution	custom service, legal outcome, or compatibility-with-all-tools guarantees

Safe terms line

This short section helps explain the store rules, but the full Terms of Service and related policy pages should control.

Detail line

Use concrete context such as download access, license scope, permitted use, redistribution limits, refunds, and support contact instead of broad legal-sounding language.

Risk line

Terms risk to avoid: Do not display fake reviews or inflated customer counts. Also: custom service, legal outcome, or compatibility-with-all-tools guarantees.

Related free resources

Browse all Terms of Service templates or download the index for policy pages, product pages, and support macros.

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