Review request template bank / electronics accessories / delivery confirmed review
Free honest review request template

Electronics Accessories delivery confirmed review review request template for Shopify stores

Use this when a accessory buyer has had a real chance to experience a case, cable, stand, or desk accessory. The copy asks for genuine feedback without steering the customer toward a fake or inflated review.

Email template

Subject: Did everything arrive as expected? Hi {{customer_first_name}}, Thank you for ordering {{product_name}} from {{store_name}}. Now that your order has arrived, we would be grateful for an honest review when you have a moment. A short note is enough. Honest feedback is welcome whether the experience was positive, mixed, or something we should improve. Optional prompt: Did the product match what you expected from the page? Review link: {{review_link}} Thanks, {{store_name}}

SMS / short message version

Hi {{customer_first_name}}, thanks for your {{store_name}} order. If you have had time to try case, cable, stand, or desk accessory, an honest review would help us improve: {{review_link}}. Positive, mixed, and critical feedback are all welcome.

Use SMS only when you have appropriate consent and unsubscribe handling for your jurisdiction and messaging tool.

Review request guardrails

  • Send only after the customer has actually received or accessed the product.
  • Ask for honest feedback, not a five-star review.
  • Make support available when something went wrong.
  • Do not filter customers based on whether they seem happy.
  • Disclose any incentive clearly if your business uses one, and follow platform rules.

Why this wording works

wait until delivery is complete before asking for a review. It keeps the ask direct while respecting that real customer feedback may be positive, mixed, or critical.

No fake claims: Use actual customer feedback only. Do not display reviews, testimonials, user counts, or ratings that are not real and permissioned.

Decision notes

FieldRecommendation
Customer momentrequest feedback after confirmed delivery
Best send timingafter compatibility is checked
Safe askAsk for honest feedback, not a specific star rating or only positive comments.
Do not sayDo not ask for a review before the customer has received the item.

Neutral line

Honest feedback is welcome, whether there is something you loved or something we should improve.

Support line

If something went wrong, you can reply to this email and we will help before or instead of a public review.

Photo line

If you share a photo, only include details you are comfortable making public.

Related free resources

Browse all review request templates or download the index for internal swipe files and QA checklists.