Review request template bank / art prints / product fit feedback
Free honest review request template

Art Prints product fit feedback review request template for Shopify stores

Use this when a art print buyer has had a real chance to experience a print, frame, poster, or wall art set. The copy asks for genuine feedback without steering the customer toward a fake or inflated review.

Email template

Subject: How did the fit work out? Hi {{customer_first_name}}, Thank you for ordering {{product_name}} from {{store_name}}. Could you share how the fit worked for you and whether the size information was clear? A short note is enough. Honest feedback is welcome whether the experience was positive, mixed, or something we should improve. Optional prompt: What would have helped you choose with more confidence? Review link: {{review_link}} Thanks, {{store_name}}

SMS / short message version

Hi {{customer_first_name}}, thanks for your {{store_name}} order. If you have had time to try print, frame, poster, or wall art set, an honest review would help us improve: {{review_link}}. Positive, mixed, and critical feedback are all welcome.

Use SMS only when you have appropriate consent and unsubscribe handling for your jurisdiction and messaging tool.

Review request guardrails

  • Send only after the customer has actually received or accessed the product.
  • Ask for honest feedback, not a five-star review.
  • Make support available when something went wrong.
  • Do not filter customers based on whether they seem happy.
  • Disclose any incentive clearly if your business uses one, and follow platform rules.

Why this wording works

collect fit-specific feedback without promising perfect sizing. It keeps the ask direct while respecting that real customer feedback may be positive, mixed, or critical.

No fake claims: Use actual customer feedback only. Do not display reviews, testimonials, user counts, or ratings that are not real and permissioned.

Decision notes

FieldRecommendation
Customer momentlearn whether sizing or fit copy was helpful
Best send timingafter delivery and display
Safe askAsk for honest feedback, not a specific star rating or only positive comments.
Do not sayDo not guarantee that every item will fit every customer.

Neutral line

Honest feedback is welcome, whether there is something you loved or something we should improve.

Support line

If something went wrong, you can reply to this email and we will help before or instead of a public review.

Photo line

If you share a photo, only include details you are comfortable making public.

Related free resources

Browse all review request templates or download the index for internal swipe files and QA checklists.