Free self-serve template bank

Shopify gift card templates for clearer gift-card support

Free copy starters for gift card delivery, redemption, balance questions, expiry wording, lost codes, store credit, refund-to-credit explanations, and recipient support.

360 free templatesNo payment collectedNo hands-on serviceNot affiliated with Shopify

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What this is

A free resource library for drafting customer-facing gift card and store credit copy that matches your real store policies and support process.

What this is not

It is not legal advice, not financial advice, not a gift-card compliance service, not payment processing, not a refund guarantee, and not an official Shopify resource.

How to use it

Replace wording with your real gift card settings, regional rules, expiry terms, redemption limits, refund policy, and support process.

All templates

Digital Gift Card Delivery Note template for solo Shopify store owners Gift Card Redemption Instructions template for solo Shopify store owners Gift Card Balance Help template for solo Shopify store owners Lost Gift Card Code Reply template for solo Shopify store owners Gift Card Expiry Note template for solo Shopify store owners Gift Card Refund Note template for solo Shopify store owners Store Credit Explanation template for solo Shopify store owners Gift Card Recipient Typo template for solo Shopify store owners Gift Card Fraud Review template for solo Shopify store owners Promo Gift Card Note template for solo Shopify store owners Gift Card Not Received Reply template for solo Shopify store owners Gift Card Transfer Note template for solo Shopify store owners Gift Card Partial Payment Note template for solo Shopify store owners Gift Card Returns Note template for solo Shopify store owners Gift Card Support Macro template for solo Shopify store owners Digital Gift Card Delivery Note template for new DTC brands Gift Card Redemption Instructions template for new DTC brands Gift Card Balance Help template for new DTC brands Lost Gift Card Code Reply template for new DTC brands Gift Card Expiry Note template for new DTC brands Gift Card Refund Note template for new DTC brands Store Credit Explanation template for new DTC brands Gift Card Recipient Typo template for new DTC brands Gift Card Fraud Review template for new DTC brands Promo Gift Card Note template for new DTC brands Gift Card Not Received Reply template for new DTC brands Gift Card Transfer Note template for new DTC brands Gift Card Partial Payment Note template for new DTC brands Gift Card Returns Note template for new DTC brands Gift Card Support Macro template for new DTC brands Digital Gift Card Delivery Note template for beauty and skincare stores Gift Card Redemption Instructions template for beauty and skincare stores Gift Card Balance Help template for beauty and skincare stores Lost Gift Card Code Reply template for beauty and skincare stores Gift Card Expiry Note template for beauty and skincare stores Gift Card Refund Note template for beauty and skincare stores Store Credit Explanation template for beauty and skincare stores Gift Card Recipient Typo template for beauty and skincare stores Gift Card Fraud Review template for beauty and skincare stores Promo Gift Card Note template for beauty and skincare stores Gift Card Not Received Reply template for beauty and skincare stores Gift Card Transfer Note template for beauty and skincare stores Gift Card Partial Payment Note template for beauty and skincare stores Gift Card Returns Note template for beauty and skincare stores Gift Card Support Macro template for beauty and skincare stores Digital Gift Card Delivery Note template for apparel boutiques Gift Card Redemption Instructions template for apparel boutiques Gift Card Balance Help template for apparel boutiques Lost Gift Card Code Reply template for apparel boutiques Gift Card Expiry Note template for apparel boutiques Gift Card Refund Note template for apparel boutiques Store Credit Explanation template for apparel boutiques Gift Card Recipient Typo template for apparel boutiques Gift Card Fraud Review template for apparel boutiques Promo Gift Card Note template for apparel boutiques Gift Card Not Received Reply template for apparel boutiques Gift Card Transfer Note template for apparel boutiques Gift Card Partial Payment Note template for apparel boutiques Gift Card Returns Note template for apparel boutiques Gift Card Support Macro template for apparel boutiques Digital Gift Card Delivery Note template for home goods stores Gift Card Redemption Instructions template for home goods stores Gift Card Balance Help template for home goods stores Lost Gift Card Code Reply template for home goods stores Gift Card Expiry Note template for home goods stores Gift Card Refund Note template for home goods stores Store Credit Explanation template for home goods stores Gift Card Recipient Typo template for home goods stores Gift Card Fraud Review template for home goods stores Promo Gift Card Note template for home goods stores Gift Card Not Received Reply template for home goods stores Gift Card Transfer Note template for home goods stores Gift Card Partial Payment Note template for home goods stores Gift Card Returns Note template for home goods stores Gift Card Support Macro template for home goods stores Digital Gift Card Delivery Note template for digital download shops Gift Card Redemption Instructions template for digital download shops Gift Card Balance Help template for digital download shops Lost Gift Card Code Reply template for digital download shops Gift Card Expiry Note template for digital download shops Gift Card Refund Note template for digital download shops Store Credit Explanation template for digital download shops Gift Card Recipient Typo template for digital download shops Gift Card Fraud Review template for digital download shops Promo Gift Card Note template for digital download shops Gift Card Not Received Reply template for digital download shops Gift Card Transfer Note template for digital download shops Gift Card Partial Payment Note template for digital download shops Gift Card Returns Note template for digital download shops Gift Card Support Macro template for digital download shops Digital Gift Card Delivery Note template for subscription box stores Gift Card Redemption Instructions template for subscription box stores Gift Card Balance Help template for subscription box stores Lost Gift Card Code Reply template for subscription box stores Gift Card Expiry Note template for subscription box stores Gift Card Refund Note template for subscription box stores Store Credit Explanation template for subscription box stores Gift Card Recipient Typo template for subscription box stores Gift Card Fraud Review template for subscription box stores Promo Gift Card Note template for subscription box stores Gift Card Not Received Reply template for subscription box stores Gift Card Transfer Note template for subscription box stores Gift Card Partial Payment Note template for subscription box stores Gift Card Returns Note template for subscription box stores Gift Card Support Macro template for subscription box stores Digital Gift Card Delivery Note template for gift shops Gift Card Redemption Instructions template for gift shops Gift Card Balance Help template for gift shops Lost Gift Card Code Reply template for gift shops Gift Card Expiry Note template for gift shops Gift Card Refund Note template for gift shops Store Credit Explanation template for gift shops Gift Card Recipient Typo template for gift shops Gift Card Fraud Review template for gift shops Promo Gift Card Note template for gift shops Gift Card Not Received Reply template for gift shops Gift Card Transfer Note template for gift shops Gift Card Partial Payment Note template for gift shops Gift Card Returns Note template for gift shops Gift Card Support Macro template for gift shops Digital Gift Card Delivery Note template for pet supply stores Gift Card Redemption Instructions template for pet supply stores Gift Card Balance Help template for pet supply stores Lost Gift Card Code Reply template for pet supply stores Gift Card Expiry Note template for pet supply stores Gift Card Refund Note template for pet supply stores Store Credit Explanation template for pet supply stores Gift Card Recipient Typo template for pet supply stores Gift Card Fraud Review template for pet supply stores Promo Gift Card Note template for pet supply stores Gift Card Not Received Reply template for pet supply stores Gift Card Transfer Note template for pet supply stores Gift Card Partial Payment Note template for pet supply stores Gift Card Returns Note template for pet supply stores Gift Card Support Macro template for pet supply stores Digital Gift Card Delivery Note template for jewelry stores Gift Card Redemption Instructions template for jewelry stores Gift Card Balance Help template for jewelry stores Lost Gift Card Code Reply template for jewelry stores Gift Card Expiry Note template for jewelry stores Gift Card Refund Note template for jewelry stores Store Credit Explanation template for jewelry stores Gift Card Recipient Typo template for jewelry stores Gift Card Fraud Review template for jewelry stores Promo Gift Card Note template for jewelry stores Gift Card Not Received Reply template for jewelry stores Gift Card Transfer Note template for jewelry stores Gift Card Partial Payment Note template for jewelry stores Gift Card Returns Note template for jewelry stores Gift Card Support Macro template for jewelry stores Digital Gift Card Delivery Note template for fitness accessory stores Gift Card Redemption Instructions template for fitness accessory stores Gift Card Balance Help template for fitness accessory stores Lost Gift Card Code Reply template for fitness accessory stores Gift Card Expiry Note template for fitness accessory stores Gift Card Refund Note template for fitness accessory stores Store Credit Explanation template for fitness accessory stores Gift Card Recipient Typo template for fitness accessory stores Gift Card Fraud Review template for fitness accessory stores Promo Gift Card Note template for fitness accessory stores Gift Card Not Received Reply template for fitness accessory stores Gift Card Transfer Note template for fitness accessory stores Gift Card Partial Payment Note template for fitness accessory stores Gift Card Returns Note template for fitness accessory stores Gift Card Support Macro template for fitness accessory stores Digital Gift Card Delivery Note template for craft supply stores Gift Card Redemption Instructions template for craft supply stores Gift Card Balance Help template for craft supply stores Lost Gift Card Code Reply template for craft supply stores Gift Card Expiry Note template for craft supply stores Gift Card Refund Note template for craft supply stores Store Credit Explanation template for craft supply stores Gift Card Recipient Typo template for craft supply stores Gift Card Fraud Review template for craft supply stores Promo Gift Card Note template for craft supply stores Gift Card Not Received Reply template for craft supply stores Gift Card Transfer Note template for craft supply stores Gift Card Partial Payment Note template for craft supply stores Gift Card Returns Note template for craft supply stores Gift Card Support Macro template for craft supply stores Digital Gift Card Delivery Note template for eco product stores Gift Card Redemption Instructions template for eco product stores Gift Card Balance Help template for eco product stores Lost Gift Card Code Reply template for eco product stores Gift Card Expiry Note template for eco product stores Gift Card Refund Note template for eco product stores Store Credit Explanation template for eco product stores Gift Card Recipient Typo template for eco product stores Gift Card Fraud Review template for eco product stores Promo Gift Card Note template for eco product stores Gift Card Not Received Reply template for eco product stores Gift Card Transfer Note template for eco product stores Gift Card Partial Payment Note template for eco product stores Gift Card Returns Note template for eco product stores Gift Card Support Macro template for eco product stores Digital Gift Card Delivery Note template for food gift stores Gift Card Redemption Instructions template for food gift stores Gift Card Balance Help template for food gift stores Lost Gift Card Code Reply template for food gift stores Gift Card Expiry Note template for food gift stores Gift Card Refund Note template for food gift stores Store Credit Explanation template for food gift stores Gift Card Recipient Typo template for food gift stores Gift Card Fraud Review template for food gift stores Promo Gift Card Note template for food gift stores Gift Card Not Received Reply template for food gift stores Gift Card Transfer Note template for food gift stores Gift Card Partial Payment Note template for food gift stores Gift Card Returns Note template for food gift stores Gift Card Support Macro template for food gift stores Digital Gift Card Delivery Note template for print on demand shops Gift Card Redemption Instructions template for print on demand shops Gift Card Balance Help template for print on demand shops Lost Gift Card Code Reply template for print on demand shops Gift Card Expiry Note template for print on demand shops Gift Card Refund Note template for print on demand shops Store Credit Explanation template for print on demand shops Gift Card Recipient Typo template for print on demand shops Gift Card Fraud Review template for print on demand shops Promo Gift Card Note template for print on demand shops Gift Card Not Received Reply template for print on demand shops Gift Card Transfer Note template for print on demand shops Gift Card Partial Payment Note template for print on demand shops Gift Card Returns Note template for print on demand shops Gift Card Support Macro template for print on demand shops Digital Gift Card Delivery Note template for electronics accessory stores Gift Card Redemption Instructions template for electronics accessory stores Gift Card Balance Help template for electronics accessory stores Lost Gift Card Code Reply template for electronics accessory stores Gift Card Expiry Note template for electronics accessory stores Gift Card Refund Note template for electronics accessory stores Store Credit Explanation template for electronics accessory stores Gift Card Recipient Typo template for electronics accessory stores Gift Card Fraud Review template for electronics accessory stores Promo Gift Card Note template for electronics accessory stores Gift Card Not Received Reply template for electronics accessory stores Gift Card Transfer Note template for electronics accessory stores Gift Card Partial Payment Note template for electronics accessory stores Gift Card Returns Note template for electronics accessory stores Gift Card Support Macro template for electronics accessory stores Digital Gift Card Delivery Note template for baby product stores Gift Card Redemption Instructions template for baby product stores Gift Card Balance Help template for baby product stores Lost Gift Card Code Reply template for baby product stores Gift Card Expiry Note template for baby product stores Gift Card Refund Note template for baby product stores Store Credit Explanation template for baby product stores Gift Card Recipient Typo template for baby product stores Gift Card Fraud Review template for baby product stores Promo Gift Card Note template for baby product stores Gift Card Not Received Reply template for baby product stores Gift Card Transfer Note template for baby product stores Gift Card Partial Payment Note template for baby product stores Gift Card Returns Note template for baby product stores Gift Card Support Macro template for baby product stores Digital Gift Card Delivery Note template for book and stationery stores Gift Card Redemption Instructions template for book and stationery stores Gift Card Balance Help template for book and stationery stores Lost Gift Card Code Reply template for book and stationery stores Gift Card Expiry Note template for book and stationery stores Gift Card Refund Note template for book and stationery stores Store Credit Explanation template for book and stationery stores Gift Card Recipient Typo template for book and stationery stores Gift Card Fraud Review template for book and stationery stores Promo Gift Card Note template for book and stationery stores Gift Card Not Received Reply template for book and stationery stores Gift Card Transfer Note template for book and stationery stores Gift Card Partial Payment Note template for book and stationery stores Gift Card Returns Note template for book and stationery stores Gift Card Support Macro template for book and stationery stores Digital Gift Card Delivery Note template for outdoor gear stores Gift Card Redemption Instructions template for outdoor gear stores Gift Card Balance Help template for outdoor gear stores Lost Gift Card Code Reply template for outdoor gear stores Gift Card Expiry Note template for outdoor gear stores Gift Card Refund Note template for outdoor gear stores Store Credit Explanation template for outdoor gear stores Gift Card Recipient Typo template for outdoor gear stores Gift Card Fraud Review template for outdoor gear stores Promo Gift Card Note template for outdoor gear stores Gift Card Not Received Reply template for outdoor gear stores Gift Card Transfer Note template for outdoor gear stores Gift Card Partial Payment Note template for outdoor gear stores Gift Card Returns Note template for outdoor gear stores Gift Card Support Macro template for outdoor gear stores Digital Gift Card Delivery Note template for wellness product stores Gift Card Redemption Instructions template for wellness product stores Gift Card Balance Help template for wellness product stores Lost Gift Card Code Reply template for wellness product stores Gift Card Expiry Note template for wellness product stores Gift Card Refund Note template for wellness product stores Store Credit Explanation template for wellness product stores Gift Card Recipient Typo template for wellness product stores Gift Card Fraud Review template for wellness product stores Promo Gift Card Note template for wellness product stores Gift Card Not Received Reply template for wellness product stores Gift Card Transfer Note template for wellness product stores Gift Card Partial Payment Note template for wellness product stores Gift Card Returns Note template for wellness product stores Gift Card Support Macro template for wellness product stores Digital Gift Card Delivery Note template for local pickup merchants Gift Card Redemption Instructions template for local pickup merchants Gift Card Balance Help template for local pickup merchants Lost Gift Card Code Reply template for local pickup merchants Gift Card Expiry Note template for local pickup merchants Gift Card Refund Note template for local pickup merchants Store Credit Explanation template for local pickup merchants Gift Card Recipient Typo template for local pickup merchants Gift Card Fraud Review template for local pickup merchants Promo Gift Card Note template for local pickup merchants Gift Card Not Received Reply template for local pickup merchants Gift Card Transfer Note template for local pickup merchants Gift Card Partial Payment Note template for local pickup merchants Gift Card Returns Note template for local pickup merchants Gift Card Support Macro template for local pickup merchants Digital Gift Card Delivery Note template for international shipping stores Gift Card Redemption Instructions template for international shipping stores Gift Card Balance Help template for international shipping stores Lost Gift Card Code Reply template for international shipping stores Gift Card Expiry Note template for international shipping stores Gift Card Refund Note template for international shipping stores Store Credit Explanation template for international shipping stores Gift Card Recipient Typo template for international shipping stores Gift Card Fraud Review template for international shipping stores Promo Gift Card Note template for international shipping stores Gift Card Not Received Reply template for international shipping stores Gift Card Transfer Note template for international shipping stores Gift Card Partial Payment Note template for international shipping stores Gift Card Returns Note template for international shipping stores Gift Card Support Macro template for international shipping stores Digital Gift Card Delivery Note template for B2B wholesale storefronts Gift Card Redemption Instructions template for B2B wholesale storefronts Gift Card Balance Help template for B2B wholesale storefronts Lost Gift Card Code Reply template for B2B wholesale storefronts Gift Card Expiry Note template for B2B wholesale storefronts Gift Card Refund Note template for B2B wholesale storefronts Store Credit Explanation template for B2B wholesale storefronts Gift Card Recipient Typo template for B2B wholesale storefronts Gift Card Fraud Review template for B2B wholesale storefronts Promo Gift Card Note template for B2B wholesale storefronts Gift Card Not Received Reply template for B2B wholesale storefronts Gift Card Transfer Note template for B2B wholesale storefronts Gift Card Partial Payment Note template for B2B wholesale storefronts Gift Card Returns Note template for B2B wholesale storefronts Gift Card Support Macro template for B2B wholesale storefronts Digital Gift Card Delivery Note template for marketplace style Shopify stores Gift Card Redemption Instructions template for marketplace style Shopify stores Gift Card Balance Help template for marketplace style Shopify stores Lost Gift Card Code Reply template for marketplace style Shopify stores Gift Card Expiry Note template for marketplace style Shopify stores Gift Card Refund Note template for marketplace style Shopify stores Store Credit Explanation template for marketplace style Shopify stores Gift Card Recipient Typo template for marketplace style Shopify stores Gift Card Fraud Review template for marketplace style Shopify stores Promo Gift Card Note template for marketplace style Shopify stores Gift Card Not Received Reply template for marketplace style Shopify stores Gift Card Transfer Note template for marketplace style Shopify stores Gift Card Partial Payment Note template for marketplace style Shopify stores Gift Card Returns Note template for marketplace style Shopify stores Gift Card Support Macro template for marketplace style Shopify stores