Free Shopify trust-copy resource

Prohibited Product Inquiries template for apparel boutiques

A free, self-serve acceptable use copy starter for apparel boutiques that need to explain prohibited product inquiries in plain language before problems reach support.

No checkout No waitlist Self-serve copy starter Not legal advice
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Use when

decline unsafe, illegal, or unsupported requests cleanly for apparel boutiques.

Adapt this

Tailor examples to your catalog and regions instead of copying generic banned categories.

Avoid this

Do not provide legal, medical, or safety determinations outside your role.

Template block

Acceptable use note: Prohibited Product Inquiries

We may decline requests that involve illegal activity, unsafe customization, prohibited shipping destinations, age-restricted misuse, infringement, or uses that conflict with our published product and shipping limits.

If you think an order, account, message, or request was incorrectly flagged, contact support@starterfixsprint.com with your order number and a brief explanation. We review good-faith customer questions through our normal support process.

Use this as a drafting aid only. Keep it consistent with your visible Terms, Refund Policy, Privacy Policy, product pages, and support promises.

Where to place it

Add a short version near support, checkout expectations, account rules, community rules, or the relevant policy page. Link to your full policy when the issue affects refunds, privacy, shipping, or subscriptions.

How to soften the tone

Lead with customer fairness, site reliability, and safe support. Avoid sounding like every customer is suspicious; the best copy sets boundaries without making normal buyers feel accused.

Creem-safe boundary

This page is a free resource. It does not collect payment, promise legal compliance, sell a hands-on service, or represent any affiliation with Shopify.

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