Conditions first
Clear return copy says what qualifies, what does not, and where to read the full policy.
Return copy needs to be clear before a customer is upset. This self-serve tool helps Shopify stores write careful wording for return windows, refund timing, original payment method, store credit, exchanges, final sale items, damaged items, wrong items, return shipping cost, restocking fees, digital product refunds, size exchanges, and gift returns.
Clear return copy says what qualifies, what does not, and where to read the full policy.
Refund timing should usually be framed after review or approval, not as a blanket promise.
For damaged items, wrong items, gift returns, and size exchanges, show the next support step.
Each page targets a specific Shopify return/refund wording problem and links back to this free builder.