Check whether your Shopify refund wording explains digital delivery, refund eligibility, duplicate purchases, wrong-file issues, and support contact clearly.
Downloaded-file limits are explained without blaming customers
Duplicate purchases and broken delivery have clear exceptions
Support email and order details are listed
Refund wording does not hide behind vague legal language
Sample clarity copy
Refunds are available for duplicate purchases, broken delivery links, or wrong-file issues. Because digital files cannot be returned once accessed, downloaded files may have limited refund eligibility. Contact support with your order number if something is not working.
How to use it
Copy your current product-page, policy, delivery, license, or support wording. Open the free checker, paste the copy, and compare the score against the checklist above. Treat the result as a clarity prompt, not legal advice.