What this mode checks
- Support email is visible
- Order details needed for support are listed
- Support scope is defined
- Customization limits are clear
- Delivery help is separated from custom service work
Free browser-only checker mode
Shopify Digital Product Support Checker
Review whether support copy makes it easy for buyers to get help without expecting custom implementation.
Sample clarity copy
For delivery or access help, contact support with your order number and checkout email. Support covers download access and file issues; it does not include custom implementation or store setup.
How to use it
Copy your current product-page, policy, delivery, license, or support wording. Open the free checker, paste the copy, and compare the score against the checklist above. Treat the result as a clarity prompt, not legal advice.