Copy-ready prompt
You are improving trust copy for a Shopify fitness store.
Goal: explain what to do if an item arrives damaged.
Buyer profile: goal-driven shoppers.
Main risk to reduce: durability, usage expectations, and support route.
Placement: support policy and delivery FAQ.
Inputs I will provide: photos, order number, review process, and next steps.
Write concise, buyer-facing copy that is specific, calm, and policy-aligned.
Do not invent reviews, customer counts, certifications, guarantees, live checkout status, or claims that are not supplied.
Do not sell or imply a hands-on service service.
If a detail is missing, write a bracketed placeholder instead of guessing.
Output format:
1. One short headline.
2. Two to four sentences of customer-facing copy.
3. One support sentence using support@starterfixsprint.com.
4. One footer-policy reminder if the answer depends on Terms, Refund Policy, Privacy Policy, Delivery and Support, Contact, or Acceptable Use.