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Shopify package insert normal wear exclusion wording

Write clear Shopify package insert wording for normal wear exclusion without making unsupported warranty, guarantee, repair, or replacement promises.

What to include

Include what may qualify, what is excluded, what evidence is needed, and where customers should start a claim.

Where it fits

This wording is intended for a Shopify package insert where normal wear exclusion can affect trust or support expectations.

What to avoid

Avoid unsupported lifetime, satisfaction, no-questions-asked, repair, replacement, refund, or approval promises.

Warranty wording checklist

  1. Name the warranty or guarantee topic directly.
  2. State the policy rule and time window if one applies.
  3. Explain exclusions such as normal wear, misuse, accidental damage, or modification only if accurate.
  4. Point to the full warranty, return policy, or support page.

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