Digital downloads
Free Shopify answer card
Shopify policy or FAQ answer answer card for digital downloads stores
A short answer card for Shopify digital downloads stores asking: Should this be a policy page or an FAQ answer? It is tuned for format, access, delivery email, and refund boundary and gives a short answer, a decision rule, and a next step.
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format, access, delivery email, and refund boundary
Should this be a policy page or an FAQ answer?
Short answer
Use FAQ for short repeated questions and policy pages for rules with conditions.
Decision rule
If the answer changes eligibility, timing, or obligations, link a policy page.
Next step
Write the short answer in FAQ and link to the full policy.
Product boundary
Starter Fix Sprint Trust Copy Pack is a $9 downloadable Markdown template pack. This answer card is a free self-serve resource and does not collect payment or sell a service.
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