SHOPIFY DIGITAL PRODUCT FILE HELP
Canva Link Delivery Wording
How should a Shopify seller explain delivery of a Canva template link?
What to explain
State that the download contains access instructions, name the Canva account requirement, explain how to open the template link, and tell the buyer where to look if the link does not open.
Editable example
Your download includes a PDF with the Canva template link and opening steps. Sign in to Canva, open the link, and choose Use template to create your own editable copy. If the link does not open, reply with the order email and the device or browser you used.
Before publishing
- Match the wording to the file and link you actually deliver.
- Name any required account, software, device, or browser.
- Link the real license, refund, delivery, and support terms.
- Do not promise universal compatibility or guaranteed access.
Preview the self-serve downloadable template pack or browse free Shopify trust-copy tools.