{
  "updated_at": "2026-07-04T00:00:00+08:00",
  "cards": [
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What should a digital product refund policy say?",
      "answer": "A digital product refund policy should state the product format, when files are delivered, which refund situations are eligible, which are not eligible after access or download, and how customers can contact support. It should be visible before purchase and written in plain language.",
      "keyword": "what should a digital product refund policy say",
      "use_case": "Best for sellers who need transparent policy copy before checkout goes live.",
      "url": "https://starterfixsprint.com/what-should-a-digital-product-refund-policy-say/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "How do you explain no refunds after download?",
      "answer": "Explain no refunds after download by tying the rule to instant file access, not blame. Say that because digital files cannot be returned once accessed, refunds are limited after delivery, while support remains available for broken links, duplicate purchases, or delivery problems.",
      "keyword": "how do you explain no refunds after download",
      "use_case": "Best for refund-policy and support FAQ sections.",
      "url": "https://starterfixsprint.com/how-do-you-explain-no-refunds-after-download/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "Can digital product buyers use templates commercially?",
      "answer": "Buyers can use templates commercially only if the product license allows it. A clear commercial-use note should explain whether buyers may adapt the template for their own business, whether client work is allowed, and whether resale or redistribution of the source file is prohibited.",
      "keyword": "can digital product buyers use templates commercially",
      "use_case": "Best for license and usage-rights FAQ pages.",
      "url": "https://starterfixsprint.com/can-digital-product-buyers-use-templates-commercially/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What should a digital download delivery email include?",
      "answer": "A digital download delivery email should include the download link, product name, file format, access instructions, license summary, support contact, and links to refund and delivery policies. It should also tell customers what to do if the link does not work.",
      "keyword": "what should a digital download delivery email include",
      "use_case": "Best for post-purchase email and support templates.",
      "url": "https://starterfixsprint.com/what-should-a-digital-download-delivery-email-include/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "Why did my digital download not arrive?",
      "answer": "A digital download may not arrive because the confirmation email went to spam, the customer used a different email address, the payment was not completed, or the download system delayed delivery. A good support page should offer a simple resend or contact path.",
      "keyword": "why did my digital download not arrive",
      "use_case": "Best for delivery support and resend-link pages.",
      "url": "https://starterfixsprint.com/why-did-my-digital-download-not-arrive/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What copy builds trust on a digital product page?",
      "answer": "Trust-building copy on a digital product page clearly explains what is included, who the product is for, file format, delivery timing, usage rights, refund rules, support contact, and limitations. It avoids vague outcome promises and fake testimonials.",
      "keyword": "what copy builds trust on a digital product page",
      "use_case": "Best for product-page optimization and Creem-style review readiness.",
      "url": "https://starterfixsprint.com/what-copy-builds-trust-on-a-digital-product-page/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What should checkout reassurance copy say for digital products?",
      "answer": "Checkout reassurance copy for digital products should confirm secure payment, instant or expected delivery timing, file format, support availability, and where customers can read refund and license terms before purchasing.",
      "keyword": "what should checkout reassurance copy say for digital products",
      "use_case": "Best for checkout FAQ and cart microcopy.",
      "url": "https://starterfixsprint.com/what-should-checkout-reassurance-copy-say-for-digital-products/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "Can you resell a digital template you bought?",
      "answer": "You can resell a digital template you bought only if the license explicitly allows resale. Most template licenses allow personal or business use but prohibit reselling, sharing, sublicensing, or redistributing the editable source file.",
      "keyword": "can you resell a digital template you bought",
      "use_case": "Best for redistribution and license explanation pages.",
      "url": "https://starterfixsprint.com/can-you-resell-a-digital-template-you-bought/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What is a clear digital product support policy?",
      "answer": "A clear digital product support policy says what support covers, what it does not cover, expected response time, support email, required order details, and whether support includes customization. It should separate delivery help from custom service work.",
      "keyword": "what is a clear digital product support policy",
      "use_case": "Best for support, delivery, and compliance pages.",
      "url": "https://starterfixsprint.com/what-is-a-clear-digital-product-support-policy/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "How do you describe a self-serve digital product?",
      "answer": "Describe a self-serve digital product by stating that customers receive downloadable files or browser-accessible resources without manual review, custom work, or appointment scheduling. Include format, delivery timing, support path, and clear product boundaries.",
      "keyword": "how do you describe a self serve digital product",
      "use_case": "Best for separating digital downloads from hands-on services.",
      "url": "https://starterfixsprint.com/how-do-you-describe-a-self-serve-digital-product/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "What legal links should a digital product site have?",
      "answer": "A digital product site should make Terms, Refund Policy, Privacy Policy, Delivery and Support, Contact, and Acceptable Use links easy to find. These links should appear before checkout and in the footer of public pages.",
      "keyword": "what legal links should a digital product site have",
      "use_case": "Best for payment-provider review and customer trust pages.",
      "url": "https://starterfixsprint.com/what-legal-links-should-a-digital-product-site-have/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    },
    {
      "batch": "answer_engine_citation_cards_batch",
      "question": "How do you avoid fake claims on a new digital product site?",
      "answer": "Avoid fake claims by not showing invented user counts, fake reviews, unsupported revenue results, or unverifiable guarantees. If feedback is early or beta, label it clearly. New sites can build trust with transparent product details, policies, and support information instead.",
      "keyword": "how do you avoid fake claims on a new digital product site",
      "use_case": "Best for compliance transparency and new-site trust copy.",
      "url": "https://starterfixsprint.com/how-do-you-avoid-fake-claims-on-a-new-digital-product-site/",
      "hub": "https://starterfixsprint.com/digital-product-answer-engine-citation-cards/",
      "compliance": "free_resource_no_checkout_no_waitlist_no_custom_service"
    }
  ]
}
